For those who use Visio to construct piping layout in SuperChems™, please be aware of a “compatibility” issue if you use the latest Microsoft Visio 365 (both 32-bit and 64-bit editions). The issue is rather random and is not easily reproducible.
Some common symptoms include:
1. Editing a piping layout will cause SuperChems™ to wait indefinitely for the Piping layout editor to exit
2. Trying to edit a piping layout will show the Piping Layout editor with a blank gray screen, showing only the Menu bar. It cannot be exited except by pressing Alt+F4 multiple times
3. Exiting out of Piping Layout editor will show a “crash” message.
We are working, trying to fix this as soon as possible.
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